WestBridge invests $5 million in Indecomm Global Services

New Delhi: WestBridge Capital Partners (www.wbcp.com) today announced that it has invested $4 million in Indecomm Global Services (IGS), a business-process outsourcing (BPO) company focused on healthcare administration and financial transaction processing.

WestBridge led a $5-million financing, which also included Acer Technology Ventures (www.acervc.com). WestBridge Capital Partners managing Director K P Balaraj and WestBridge Capital Partners operating director Shailesh Mehta will join the board of Indecomm.

IGS has developed significant expertise in the application of imaging technology and process workflow to enhance its service offering, which allows it to provide its customers a complete end-to-end solution. The company has several blue chip healthcare and financial services customers in the US.

This was made possible by initially investing and taking control of TRRS Imaging, a technology-driven outsourcing business. TRRS' approach has brought about an entirely new dimension in providing services primarily to US-based customers on a partnership model and has been profitable since inception.

WestBridge had identified remote services as a key focus area for their investments and has been actively evaluating companies in the Indian BPO sector. The investment in Indecomm falls in line with this philosophy.

"We are excited to partner with the high-calibre management team at Indecomm led by CEO K P Ponnapa and founder C V Prakash to address the large market opportunity in healthcare BPO services," says Balaraj. "IGS combines a world-class management team with a proven service delivery model, enabling customers to derive significant savings from process improvement and cost reduction."