Accenture buys Zenta to expand in mortgage and realty space

Global management consulting, technology services and outsourcing company Accenture has acquired Zenta, a leading provider of residential and commercial mortgage processing services in the US, to expand its credit industry capabilities.

The acquisition will significantly improve Accenture's ability to help lenders, service providers and real estate investment trusts streamline and rejig their operations, enhance customer experience, and improve profitability in an evolving market, while enhancing Accenture's BPO portfolio, the company said in a release.

Accenture, however, did not disclose the terms of the transaction.

Accenture also announced the launch of Accenture Credit Services that will offer consulting, technology and BPO support to institutions in the residential mortgage, commercial real estate, leasing and automotive finance industries. Accenture will tap Zenta's mortgage processing capabilities to offer the service.

"The wave of regulations and a changing credit environment are redefining the competitive landscape of the mortgage industry," said Terry Moore, global managing director of Accenture Credit Services.

"This acquisition will help our clients address these challenges by combining Zenta's resources and expertise in mortgage processing with Accenture's long track record helping financial institutions design and execute complex, large-scale business transformations. Zenta's white-glove approach to mortgage processing will serve our clients well," he added.